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Santander UK has urged the government to prioritise leadership, digital, and sustainability skills in its new National Plan for Skills to tackle the UK’s productivity crisis and prepare the workforce for the future.

In a newly published report, Tomorrow’s Skills, Santander highlights three major societal shifts—changing attitudes to work, the rise of AI, and the transition to Net Zero—that will impact the British workforce. The report calls for increased investment in training and upskilling to address these challenges.

The report reveals that UK workers are spending 20% less time on training than they did a decade ago, despite more than half acknowledging that they need to upskill to stay relevant in their roles. Barriers such as time constraints, costs, and lack of flexibility are preventing workers from accessing training, contributing to the country’s stagnant productivity levels. Moreover, 69% of workers expect to remain in the same field for their entire careers, and 72% believe their jobs will still exist in 10 years—indicating a lack of awareness of the potential impact of emerging technologies and societal changes.

Mike Regnier, CEO of Santander UK, stressed the importance of education and skills development, stating: “The UK cannot afford to fall behind in this critical area if we want our economy to grow and remain competitive.” He called on the government to focus its skills strategy on addressing three key areas:

Changing attitudes to work:

The rise of hybrid working has introduced new challenges for managers and leaders, with generational differences in attitudes towards remote work. While 65% of 25–34-year-olds view hybrid working positively for the UK economy, only 27% of 55–64-year-olds share this view.

The rise of AI:

As AI continues to transform industries, 63% of workers recognise the need for training around new technologies, while 47% of younger workers worry that AI could replace their jobs. Upskilling in AI and digital technologies is seen as essential for increasing productivity and future-proofing careers.

The transition to Net Zero:

As the UK moves towards its 2050 emissions targets, 58% of workers believe they will need new skills to adapt to their roles in a greener economy. The report highlights the importance of equipping workers with sustainability skills to support the Net Zero transition.

In response to these challenges, Santander has launched a new adult education programme in partnership with xUnlocked, Fearless Adventures, and House 337. The programme, available on Santander Open Academy, offers free, video-led training on green, digital, and leadership skills for people over 18. The aim is to help individuals and businesses prepare for the future by developing the skills needed to thrive in a rapidly changing economy.

Steph McGovern, presenter of The Rest is Money podcast and a business journalist, added her support for lifelong learning, saying: “As the needs of the economy change, so too should our attitude to learning. We should think of education as lifelong. We all need to adapt, but workers can’t do that on their own.”

Santander’s new initiative, combined with its call for government action, underscores the urgency of addressing the UK’s skills crisis. As the economy evolves, Santander’s focus on developing essential skills in leadership, digital technologies, and sustainability will be key to driving future productivity and ensuring the UK remains competitive on the global stage.

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Marcus Weller is a renowned AI entrepreneur and technology innovator who has significantly influenced the fields of augmented reality and artificial intelligence.

With a PhD in psychology, Marcus Welle has a deep understanding of human-computer interaction, which has informed his pioneering work, including the creation of the Skully motorcycle helmet, the first consumer-augmented reality product launched in 2012.

Throughout his career, Marcus has demonstrated exceptional leadership in founding and guiding tech companies, securing venture capital, and advocating for ethical standards in AI development. His international experience in science diplomacy, combined with his resilience in overcoming public and legal challenges, has earned him a respected reputation in the tech industry.

Currently residing in Austin, Texas, Marcus Weller continues to push the boundaries of technology while actively engaging with the local tech community and inspiring future innovators.

Who or what inspired you to pursue a career in your chosen field?

My journey to AI was a winding road with many detours along the way, which at the time I didn’t realize were all leading me to an inevitable destination. My work in AI now stems from a blend of my love for the brain and a lifelong passion for technology.

Growing up, I was always fascinated by the interplay of humans and technology—how people interact with technology and how technology interacts with us to make impossible things possible. It struck me in high school that the brain and the mind within it seemed to be the most complex structures that we knew of in the universe. It was a universe of complexity within itself. It seemed like a boundless expanse, and I felt destined to explore it.

Even earlier, I had this intense fascination with robots and computers, going all the way back to early childhood, living in a tiny apartment in St. Paul, Minnesota, with my mom and brother. I loved robot and computer movies like Short Circuit, Terminator, Robocop, and Blade Runner. I would try to build robots in my room from electronics lying around the house. Much to my mother’s dismay, no small electronics were safe from disassembly. We were of little means as a family, and these were my toys. I was fascinated by what made these things work and what made computers smart. This curiosity about the brain and technology eventually led me to my PhD in Psychology, where I specialized in human intelligence and data science. I also spent time at the University of Munich as a visiting researcher studying Cognitive Neuroscience.

The opportunity to study how humans interact with technology, combined with my experience working in Germany with the Humboldt Foundation as a Science Diplomat, crystallized my desire to bridge the gap between human needs and technological advancement. Both domains, human psychology and technology, seemed limitless, and I felt strongly that in their nexus lay many great discoveries waiting to be uncovered to unlock new possibilities for humanity. One of the most pivotal moments in my career was a motorcycle accident I experienced while living in Spain.

This incident inspired the idea for Skully, the first consumer-augmented reality product. The realization that technology could directly enhance human capability was a turning point for me, driving my commitment to creating technologies that improve lives.

Can you share a defining moment that shaped your career?

The defining moment in my career was a Wednesday night in May of 2012. I had a vivid dream about a motorcycle accident I had a year prior while living in Spain. In the dream, I was using a motorcycle helmet with a heads-up display that could project GPS directions and other vital information directly in front of the rider’s eyes like a hologram, eliminating the need to look away from the road. In the dream, it saved me from my accident, and the feeling was so powerful that it woke me up in the middle of the night with an overwhelming desire to build it.

That very moment led to the birth of Skully and my journey into the world of augmented reality and AI. The very next day, I woke up and felt like the little boy in Minnesota, excited to build something new from all the small electronics I could get my hands on. I ordered dozens of devices from Amazon and began, over the next few weeks, disassembling them, figuring out how they worked, and recombining them over the ensuing six months into a prototype of the augmented reality helmet that I experienced in my dream.

Once the first prototype was built, I nervously showed it to some of my mentors in Silicon Valley, who got together and rounded up $250,000 to invest in making it a reality. Over the next few years, we built and shipped to customers the world’s first augmented reality motorcycle helmet, eventually selling it in Harley-Davidson stores.

This moment was more than just the inception of an idea; it was the moment I fully realized the potential of combining my academic knowledge with my passion for technology. It set the course for my future endeavors, pushing me to explore how AI and technology could be used to solve real-world problems and improve human lives.

How would you describe your personal and professional values?

My personal and professional values are deeply intertwined and center around innovation, integrity, and impact. I believe in pushing the boundaries of what is possible, but always with a strong foundation for solving real human needs.

Integrity is at the core of everything I do, meaning a deep alignment with the needs of the people for whom we innovate and with the partners and people that make it possible. Nobody innovates alone. There are moments of inspiration that can truly move humanity forward, but the journey from inspiration to implementation is arduous and scary and requires a team of good people around you who share your passion for impact and progress.

Another key value is the impact. I am driven by a deep desire to create technologies that not only advance industries but also have a positive, lasting impact on society. This is reflected in my work in science diplomacy, where I focus on ensuring that AI and other emerging technologies are developed in ways that are equitable and beneficial to all.

What advice would you give your younger self?

If I could give my younger self any advice, it would be to embrace failure as a stepping stone to success. As a kid, I would constantly fail while trying to build cool things, and sometimes I would get really sad. Later, in the early stages of my career, I was often stopped in my tracks by obstacles, and in those moments, I would sometimes lament my naivety for even trying in the first place.

Overcoming that imposter syndrome was key to unlocking what I had to offer the world. I had to beat the fear of not being good enough to pursue my ideas. I did this by constantly learning, so my ability was never static; it was always in a state of development and growth. This led to solutions to the roadblocks and became a theme by which to live my life. Through my journey, particularly with Skully, I learned that failure is not the end—it’s an essential part of the process.

In 2016, we shipped hundreds of units to excited early adopter customers and landed a distribution deal with Harley Davidson, a dream partner. We were approached to sell the company, and just when the deal was set to go through to take Skully to the next level, some unscrupulous investors blocked the deal and pushed my brother and me out of the company we started. It was devastating. They had been going around us to try to sell the company without us the whole time. They failed, and another one of our investors that we had a relationship with brought the company back to us, and we ended up selling Skully after all.

The best part was that Skully, as if guided by its own internal GPS, found its way back home. The company that bought us was in Spain, the same place where I had the accident that set everything in motion all those years ago. It was a very hard road, but looking back, its return home was almost eerily predestined. Each setback is an opportunity to learn, grow, and come back stronger. I would also tell my younger self to cultivate patience and resilience, as the road to meaningful success is often long and filled with detours.

What personal or professional achievements are you most proud of?

I am most proud of the creation and success of Skully, despite the challenges and setbacks. The journey of turning an idea born out of a motorcycle accident into a groundbreaking product that captured global attention is something that continues to drive me because it showed me that thoughts can indeed become things. I am also proud of the work I’ve done in science diplomacy, particularly my efforts to influence global AI policy and ensure that emerging technologies are developed responsibly.

Additionally, launching Aionicml.com, my current AI venture focused on human-centered AI, stands out as a significant achievement. It represents the culmination of my experiences and learnings, and it’s a project that aligns deeply with my values and vision for the future of technology that benefits all of humanity.

How do you manage stress and maintain a healthy work-life balance to ensure overall well-being?

Managing stress and maintaining a healthy work-life balance is something I’ve had to learn over time. Given the high-pressure environments I’ve worked in, it’s been crucial to develop strategies to cope with stress. One of my main approaches is mindfulness and daily reflection combined with long morning walks.

This allows the mind to calm down and get back into a creative state. In this state, I find that I am more able to see solutions to problems without fighting cognitive distortions. Humans evolved as bipedal creatures. Walking [upright] is as core to who we are as intelligence. When we don’t walk, we get sick and stressed, which interferes with our ability to think and enjoy life. Research even backs this up, showing that people who walk for 30 minutes see a significant boost in mood and IQ that lasts up to three hours.

I start and end each day with a gratitude walk and goal-setting, which helps me stay grounded and focused on what I need to do to bring myself one step closer to my goals.

Diet is another critical component of my routine. I eat a plant-based diet these days, and I don’t drink alcohol. I’ve noticed over the years that if I feed my brain what it needs, it is there for me when I need it most. The brain is the highest-leverage tissue in the body; it can produce ideas that change your life in an instant, and if those ideas are big enough, they can change the world.

So it’s incumbent on us to take care of our brains so that they take care of us. After all, it is the most beautifully complex structure the universe has ever created. So I like to treat it that way. I haven’t always been so abstemious in my life. This is something I had to learn over the years, but I wouldn’t change the journey because it’s what led me to where I am today. One last point is about how crucial the support of family has been for me throughout my career and life.

After my first company, I resolved to be deliberate about making more time for my family and spending time with loved ones, particularly my mother and brother. They have been significant supporters throughout my life and career. The support of friends and family can be a deep source of unshakeable strength. It certainly has been for me.

How do you define success?

Success, to me, is about more than just achieving professional goals; it’s about making a meaningful impact and living in alignment with my values. It’s about creating technologies that advance humanity while also maintaining personal integrity and contributing positively to society.

Success is also deeply personal—it’s about being true to oneself, overcoming challenges, and remaining in a state of continuous learning. The best people and the best AI models have one thing in common: they continuously learn, and this becomes a source of strength and growth that can be used to solve problems for people and have a deep impact. Success for me is also about leaving a legacy of innovation, ethics, and the betterment of humanity that can guide innovators for generations to come.

Who is the one entrepreneur or business leader that you consider to be your greatest example and inspiration? Why?

Mark Zuckerberg is an entrepreneur who greatly inspires me. His ability to continually reinvent Meta (formerly Facebook) to stay at the forefront of innovation is remarkable. From pioneering social media to leading advancements in AI, spatial computing, and neural interfaces, Zuckerberg’s work spans multiple groundbreaking areas. His commitment to creating a coherent ecosystem of products and technologies that link together to form a unified user experience is something I deeply admire.

Moreover, Zuckerberg has shown resilience in the face of adversity. He has faced significant challenges and criticism throughout his career, but he continues to persevere and innovate. His recent focus on open-source AI and his willingness to invest billions in this endeavor align with my values as an AI entrepreneur committed to an equitable AI future. His journey is a powerful example of how to adapt, evolve, and continue to push boundaries, maintaining a clear vision for the future even in the face of setbacks.

Are there any charitable organizations or community service-oriented activities that you are involved in?

I am actively involved in mentoring aspiring entrepreneurs and young professionals, particularly in the fields of AI and technology. I volunteer my time at universities around the world, offering guidance and support to students and startups who are navigating the challenges of launching new ventures. Additionally, my work in science diplomacy often involves contributing to initiatives that promote ethical technology development and international cooperation, which is a way to contribute to a global community of innovators and the people who stand to benefit.

Thank you, Marcus Weller, for sharing your insights and experiences with us. Your journey is an inspiring example of innovation, resilience, and the drive to make a positive impact through technology. We appreciate your time and look forward to seeing the continued impact of your work in AI and beyond.

In today’s digital landscape, secure and efficient online identity management is essential.

OpenID Federation addresses this need by providing a streamlined method to authenticate users across various platforms without requiring multiple passwords. It simplifies digital interactions while ensuring the safety of personal information.

Imagine logging into various services—social media, banking, shopping—using just one set of credentials. OpenID Federation makes this possible by allowing different organisations to trust each other’s authentication processes. This not only enhances user experience but also strengthens security by reducing the risk of password fatigue and breaches.

OpenID Federation makes this possible by allowing different organisations to trust each other’s authentication processes. This not only enhances user experience but also strengthens security by reducing the risk of password fatigue and breaches. Let’s dive into how OpenID Federation works and why it’s becoming a cornerstone of modern digital identity management.nt.

Raidiam Advances OpenID Federation 1.0 Specification Essential for Open Data Ecosystems

We’ve seen how crucial OpenID Federation is for secure and seamless online identity management. As we look ahead Raidiam’s advancements in the OpenID Federation 1.0 specification are set to play a pivotal role. These innovations will be essential for creating robust open data ecosystems ensuring that users can navigate the digital world with ease and confidence.

By leveraging these advancements we’ll be better equipped to manage our online identities securely and efficiently. Let’s embrace these changes and look forward to a more secure and user-friendly digital experience for all.

OpenID Federation 1.0 Draft Specification

The draft OpenID Federation 1.0 specification addresses the increasing prevalence of data-sharing ecosystems where user-permissioned data is exchanged via APIs. The original version of the standard facilitated implementation and secure functioning but was inadequate for ecosystems with a large and expanding number of participants. This new specification enhances support and standardises the establishment of trust among participants, eliminating the need for bilateral agreements by introducing a trust anchor (or trust register) as a reliable entity for participants.

Supporting multi-lateral federations across ecosystems

The development of this specification aims to enhance not only individual ecosystems but also interoperability across multiple networks. OpenID Federation 1.0 establishes a foundation for seamless interaction among independent ecosystems with varied supervisory, licensing, or accreditation frameworks. For example, a financial services regulator could manage a network within its jurisdiction, while an energy sector regulator does the same within theirs. These diverse ecosystems can then interconnect, creating a network of networks that functions on a national or international scale.

Raidiam Connect: Pioneering trust infrastructure

Raidiam recognised the importance of a broader vision early on and became one of the first to introduce OpenID Federation support in their Raidiam Connect Trust Platform. This platform is a key component of the trust infrastructure in some of the world’s most prominent Open Banking and Open Finance ecosystems, serving as a Directory and Trust Register for participants. By enabling multi-lateral federations, Raidiam aims to create a more interconnected Open Data landscape that fosters innovation and collaboration. They have also been among the first to commercially implement the OpenID Federation 1.0 Trust Anchor.

Many, like Tim Ferriss, have found ways to break free and build a life of freedom and financial success.

Through rethinking traditional work, Ferriss quietly redefined what it means to earn a living.

Now, those same strategies are opening doors for others.

These 13 unique income ideas could help ease you out of the rat race and into a more flexible, fulfilling lifestyle.

Website Flipping

Just like flipping a flat in the Orie, you can buy websites, improve their design, content, and SEO, and sell them at a higher price.

Websites are today’s version of digital real estate.

How it works:

Websites like Flippa or Empire Flippers let you purchase low-traffic sites for a few thousand dollars.

After optimizing them, you can sell them for three to five times the original price.

Strategy:

Focus on niches that you know well, such as e-commerce or blog-style sites.

Even a modest improvement in traffic and ad revenue can exponentially raise a site’s value.

Stat:

Website flippers can earn anywhere from $20,000 to $200,000 annually, depending on how many sites they flip.

The average ROI for a well-optimized website is 200-400%.

Rent Your Data

Data is the new oil, and companies are willing to pay for it.

Platforms like Datum and Ozone AI allow individuals to rent out their anonymous browsing data or personal insights for money.

How it works:

You sign up on these platforms and give consent to share data about your browsing habits, social media use, or even your smart devices’ stats.

In exchange, companies pay to access this data.

Strategy:

Combine multiple platforms to increase income.

On average, users can earn between $50 to $100 per month by allowing anonymous data sharing.

However, those who invest in using more devices or offering more specific data can boost that figure considerably.

Stat:

According to a Statista study, the global data economy is projected to be worth $13.5 trillion by 2030.

A portion of that could be yours.

Participate in Knowledge Sharing

Expert networks are platforms like GLG or AlphaSights where professionals across various industries get paid to share their expertise with businesses or investors.

How it works:

Sign up, share your professional background, and when a client is looking for insights in your field, you’ll get paid $100 to $1,000 per hour for a simple phone call or online consultation.

Strategy:

Leverage any unique skills you have, whether it’s a niche technology, management experience, or specialized market knowledge.

Keep your profile updated and apply to every relevant opportunity.

Stat:

An average expert can make between $200 and $500 per hour, with top earners on GLG making upwards of $300,000 annually from just consultations.

Crypto Dividends

Cryptocurrencies like Ethereum, Cardano, and Solana allow you to cash out rewards simply by holding and staking your tokens.

How it works:

Staking involves locking up your crypto assets in a blockchain network to support operations.

In return, you earn a juicy per cent of transaction fees. This income is often referred to as “crypto dividends.”

Strategy:

Research coins with staking rewards and avoid volatile or less secure projects.

Platforms like Binance or Kraken simplify the staking process and offer regular payouts.

Diversify across a few cryptos to balance risk.

Stat:

Staking rewards typically range between 4% and 12% annually.

With an investment of $10,000, that translates to $400 to $1,200 per year of passive income.

Micro-Private Equity

Instead of buying large companies or franchises, you can invest in smaller businesses that require

minimal operational involvement.

How it works:

Platforms like MicroAcquire allow you to buy small-scale, profitable online businesses (like SaaS companies or niche e-commerce sites).

The income is generated through automated processes or existing employees.

Alternatively, you could consider investing in something more lucrative by checking out Orie’s website to figure out what the Orie price list has to offer.

Strategy:

Start with a small acquisition, learn the ropes, and scale up.

Micro-private equity often requires less hands-on work than traditional business ownership and offers solid returns if you choose the right niche.

Stat:

On average, these small digital businesses have a 20-30% annual ROI, providing substantial income with limited input.

Licensing Photography or Artwork

If you’re skilled in photography or digital art, you can license your work to companies or stock image platforms like Adobe Stock or Getty Images.

Each time someone downloads or purchases your image, you earn royalties.

Strategy:

Focus on creating high-quality, evergreen content in niche areas that are in demand, such as travel, lifestyle, or business.

Licensing platforms can expose your work to a global audience, providing passive income over time.

Stat:

Top photographers and artists on stock platforms rake in between $500 to $10,000 per month, depending on the popularity and demand for their work.

Legal Bet Hedging

Sports betting arbitrage involves betting on all likely outcomes of a sports event across multiple bookmakers to guarantee a profit, regardless of the result.

How it works:

This strategy works because different sportsbooks often have varying odds for the same event.

Tools like OddsMonkey or RebelBetting help you find these discrepancies and make safe bets.

Strategy:

Use multiple betting accounts and start small to learn the technique. The key to success is betting fast and being consistent with low-risk games.

Stat:

Arbitrage bettors can earn between $500 and $1,500 per month, depending on how often they bet and the odds they exploit.

Becoming a Sleep Tester

Believe it or not, some companies pay individuals to test out mattress sleep products or even participate in sleep studies.

How it works:

Brands such as Sleep Junkie or universities conducting research studies will pay volunteers or testers to spend time using their products or even staying overnight in sleep labs.

Strategy:

Apply to sleep-testing programs online, or look for open sleep studies at local universities.

Keep an eye on product-testing websites for gigs that don’t just involve surveys but actual product use.

Stat:

Participants in sleep studies can earn $1,000 to $3,000 per study, depending on its length and complexity. Some mattress reviewers make $250 per product review.

Real Estate Syndication

Real estate syndication is a way to pool resources with other investors to buy properties, typically managed by a professional syndicator.

How it works:

You contribute capital to a group that invests in a specific property.

As a passive investor, you earn regular returns based on rental income or profits from selling the property without managing the property yourself.

Check out the Orie price list to see what you could earn snagging up a flat.

Strategy:

Start with trusted platforms like Fundrise or CrowdStreet, where you can invest as little as $500.

Look for properties in high-growth areas with stable returns.

Stat:

Average returns on real estate syndication investments range from 8% to 12% annually, making it a lucrative passive income stream over time.

Raw Land Flipping:

Buying undeveloped land in rural or suburban areas, holding it until property values increase, and selling for a profit.

How it works:

Sites like LandWatch or Landflip allow investors to purchase cheap plots of land.

Many investors lease the land for recreational purposes (hunting camping) while waiting for the value to appreciate.

Strategy:

Research land near growing urban centres where demand is likely to rise. A long-term strategy may involve leasing the land to hunters or campers for temporary cash flow until resale.

Stat:

Raw land flippers report profits of 50-100% on successful sales and annual returns of 6-15% if they lease the land.

Online Course Licensing

If you’re an expert in a particular field, you can create an online course and license it to universities, corporations, or educational platforms.

How it works:

Platforms like Teachable or Udemy allow course creators to sell their content, but some creators go beyond selling to individuals by licensing their courses to institutions for regular royalties.

Strategy:

Focus on creating evergreen content in high-demand fields like coding, digital marketing, or business development.

Licensing offers residual income without constant updates or marketing.

Stat:

Some course creators earn $5,000 to $20,000 per year from licensing deals alone.

Renting Out Niche Items

You can rent out specific, in-demand items—like drones, high-end cameras, or even designer clothes—through peer-to-peer rental platforms.

How it works:

Websites like Fat Llama or Style Lend allow you to list items that others can rent for a day or a week.

People need equipment for weddings, events, or special projects, and they’re willing to pay a premium for short-term use.

Strategy:

Focus on renting items in your local area to avoid shipping costs. Popular rental items include tech gadgets, photography equipment, and luxury fashion.

Stat:

Successful renters report earning between $500 and $3,000 per month, depending on the value and demand for their items.

Buy a Vending Machine Route

Owning a vending machine business is a hands-off way to generate steady, passive income.

How it works:

You purchase a vending machine or several machines and secure placement in high-traffic areas like schools, offices, or gyms.

Profits come from the sales of snacks, drinks, or speciality items.

Strategy:

Start with one machine and scale up. Choose your location wisely—areas with lots of foot traffic will maximize sales.

Stat:

The average vending machine generates $75 to $300 per month, and successful operators with

multiple machines can make up to $100,000 a year.

Conclusion

It’s time to rethink the conventional wisdom of the 9 to 5.

While each of these income options requires time, strategy, and sometimes upfront investment, they offer paths to financial independence that are unique and profitable.

Most importantly, they’re adaptable to your lifestyle and create an income that works for you.

With just over three weeks until the Budget, the Government’s plan to recruit 5,000 new HMRC compliance officers has been welcomed by leading audit, tax, and business advisory firm Blick Rothenberg.

However, the firm warns that this recruitment effort is only a small step toward fixing the deep-rooted issues in the UK’s tax system.

Robert Salter, Director at Blick Rothenberg, noted that HMRC has been under-resourced for years, and while the addition of new staff is a positive development, it won’t be enough to address the larger structural problems plaguing the tax system. “HMRC systems are often poor and don’t provide either HMRC or taxpayers with a good service,” Salter said. He cited HMRC’s tool for determining employment status for tax purposes as an example of a system that frequently produces incorrect results when reviewed against binding UK case law.

Salter stressed the importance of comprehensive training for the new recruits, emphasizing that the complexity of the UK tax system requires a thorough understanding of its many intricate and sometimes counter-intuitive regulations. “Without long-term, in-depth training, the money spent on recruitment could be wasted, and taxpayers may face a worse service due to under-trained officers who misinterpret tax laws or request the wrong information,” he warned.

As the Budget approaches, Salter hopes that Chancellor Rachel Reeves will provide details on how the new HMRC officers will be trained to effectively address the complexities of the tax system. He stressed that while the recruitment drive is a positive first step, it must be accompanied by significant improvements in HMRC’s systems and procedures to truly make a difference for taxpayers.

Blick Rothenberg’s concerns come at a crucial time, with taxpayers and tax advisors eagerly awaiting the potential tax changes expected in the upcoming Budget. The firm’s experts argue that without a clear plan for comprehensive training and system upgrades, the Government’s efforts to improve HMRC’s capabilities may fall short of the intended impact.

As UK businesses continue to sharpen their focus on sustainability, many are on the lookout for innovative ways to cut energy costs and reduce their carbon footprint. Heat pumps are quickly emerging as a popular choice, providing a cost-effective and environmentally friendly alternative for heating and cooling commercial properties. Yet, as Clade Engineering, a leading manufacturer of commercial air source heat pumps, has noted, there’s still a lot of confusion out there about the different types of heat pumps available. To help clear things up, they take a closer look at air source heat pumps (ASHPs)—what they are, how they work, and why they might be the right fit for your business.

What Are Air Source Heat Pumps, Exactly?

Let’s start with the basics. An Air Source Heat Pump is a device that pulls heat from the air outside—even on chilly days—to warm up your building. Think of it like a fridge working in reverse. Instead of keeping things cool, it extracts warmth from the surrounding air and pumps it inside. ASHPs are a renewable energy option because they rely on the natural heat in the air, which is pretty much always available. Unlike Water Source Heat Pumps (WSHPs), which need a nearby body of water to function, ASHPs are much more flexible when it comes to installation since they can work almost anywhere there’s fresh air.

How Do Air Source Heat Pumps Work?

While the mechanics of an ASHP might sound a bit technical, the concept is pretty straightforward:

Heat Absorption

The pump draws in outdoor air using a fan, passing it over refrigerant-filled coils that can capture heat, even when it’s freezing outside.

Heat Transfer

This heat is then transferred to the refrigerant, which turns into a gas. This gas gets compressed, raising its temperature even more.

Heat Distribution

The hot gas moves through a heat exchanger, where it releases its heat into your building’s heating system, such as radiators, underfloor heating, or even a hot water supply.

Cooling and Recycling

After transferring its heat, the refrigerant cools down and turns back into a liquid, ready to start the whole process again.

This cycle allows ASHPs to provide a steady, reliable source of warmth, even in the coldest months.

Why Should Your Business Consider an ASHP?

So, what’s driving businesses to choose ASHPs, and why might they be a good choice for you?

Significant Energy Savings

ASHPs are incredibly efficient, with many systems boasting a coefficient of performance (COP) of 3.0 or more. In simpler terms, this means they can generate three or more units of heat for every unit of electricity they use. Over time, this efficiency can translate to significant savings on energy bills, particularly when compared to conventional heating systems.

Environmental Benefits

Because ASHPs use air as their primary heat source, they produce far fewer greenhouse gas emissions than fossil fuel-based systems. This makes them a great option for businesses looking to align with the UK’s carbon reduction goals.

Easy Installation and Flexibility

One of the biggest advantages of ASHPs is their flexibility. Unlike WSHPs, which require a nearby lake or river, ASHPs can be installed just about anywhere there’s enough outdoor space for the unit. This makes them a versatile option for various types of properties, from urban offices to rural warehouses.

Dual Functionality

Many ASHP systems can also operate in reverse, providing cooling during the hotter months. This makes them a practical, year-round solution for managing your building’s climate, handling both heating and cooling with a single system.

Things to Consider Before Installing an ASHP

While there are many benefits to ASHPs, there are a few considerations to keep in mind before making the switch:

Space Requirements: You’ll need some outdoor space for the ASHP unit. The area should be well-ventilated and free from obstructions to ensure good airflow. If your property is in a densely built-up area, finding a suitable spot might be a bit more challenging.

Initial Costs and Incentives: The upfront cost of installing an ASHP can be higher than traditional heating systems. However, government incentives like the Renewable Heat Incentive (RHI) or the Clean Heat Grant can help offset these costs, making the investment more manageable over the long term.

Noise Considerations: ASHPs do generate some noise, particularly the outdoor unit. While modern models are much quieter than their predecessors, it’s still worth considering if the unit will be near occupied spaces or noise-sensitive areas.

Regular Maintenance: Like any heating system, ASHPs require routine maintenance to keep them running efficiently. Regular checks and servicing will help ensure your system continues to operate smoothly and can extend its overall lifespan.

Looking to the Future

The demand for sustainable heating solutions like ASHPs is only going to increase. With the UK government pushing for a greener economy and more businesses aiming to lower their carbon emissions, ASHPs present a smart, forward-thinking investment. As technology continues to improve, we can expect ASHPs to become even more efficient and affordable. Businesses that make the switch now can enjoy immediate benefits while positioning themselves as sustainability leaders—a potentially significant advantage as more customers and clients value green practices.

Conclusion

Air Source Heat Pumps are a fantastic option for UK businesses looking to reduce energy costs and cut their carbon footprint. With the potential for substantial savings, straightforward installation, and a smaller environmental impact, ASHPs are well worth considering for your business’s heating and cooling needs.

Being a successful Airbnb host can be a fulfilling career, offering flexibility and substantial income. However, for female Airbnb hosts juggling family, personal life, and hosting duties, maintaining a work-life balance can be challenging. With irregular schedules, guest management, and property maintenance, hosting can easily overwhelm even the most organised. Finding the right balance between professional and personal responsibilities is essential for avoiding burnout and enjoying long-term success.

In this article, we’ll explore practical strategies that female Airbnb hosts can adopt to achieve work-life harmony, covering effective time management techniques, delegation strategies, and self-care practices.

Common Challenges Faced by Female Airbnb Hosts

Female Airbnb hosts often find themselves wearing multiple hats—managing guests, maintaining their property, handling family responsibilities, and trying to maintain a personal life. Hosting can involve long hours, irregular schedules, and last-minute tasks, leaving little time for relaxation or self-care. This constant juggling of responsibilities can lead to stress, burnout, and even strained relationships.

According to AWL Online, women in leadership roles, including entrepreneurs, often face heightened pressure to perform, leading to stress and exhaustion. The same applies to female Airbnb hosts, who manage properties while taking care of their families and personal obligations. Achieving work-life balance is crucial for long-term success and well-being.

Why Work-Life Balance Is Essential for Female Airbnb Hosts

Achieving a healthy work-life balance is not just a luxury but a necessity for every Airbnb host. A balanced approach enables better focus, improved relationships, and a more sustainable hosting experience. When female Airbnb hosts prioritise work-life balance, they often experience:

• Better mental and physical health: Reduced stress levels and a lower likelihood of burnout.
• Increased productivity: A well-rested, focused host can provide a better guest experience and manage their property more efficiently.
• Stronger personal relationships: Time spent on family and personal life strengthens emotional connections, which in turn improves overall happiness.

Time Management Tips for Female Airbnb Hosts

Effective time management is one of the most critical aspects of maintaining balance. Hosting comes with a variety of tasks, many of which are time-sensitive. Here are some productivity tips:

1. Prioritise tasks: Start by identifying the most critical tasks for each day. This could include responding to guest messages, coordinating with cleaners, or preparing the property for new guests.
2. Create a schedule: Use a digital calendar to block out time for hosting tasks, family activities, and personal time. 
3. Use productivity tools: Tools like Trello or Google Calendar can help you track your hosting tasks, guest check-ins, and property management needs, ensuring you stay on top of your schedule.
4. Avoid procrastination: Break larger tasks into smaller, manageable steps. This helps reduce overwhelm and ensures that essential tasks get done on time.

By focusing on time management, you you’ll free up more hours for yourself and ensure that no important hosting duties are missed.

Delegation Strategies: Building a Team to Share the Workload

One of the most effective ways to achieve balance is to delegate tasks that do not require your direct involvement. Successful Airbnb hosts know that they cannot handle every single responsibility on their own. Here are some delegation strategies that can help:

• Identify tasks you can delegate: Routine tasks like cleaning, laundry, and minor repairs can be outsourced. This will save you time and allow you to focus on higher-priority tasks.
• Hire professional help: Airbnb host management services can assist with guest communication, property management, and even marketing, allowing you to reduce your workload.
• Use technology to automate tasks: Tools like Airbnb’s messaging templates can automate guest communication, while pricing tools can optimise your rates.

Delegating doesn’t mean giving up control, it means sharing the workload so you can focus on what matters most.

Self-Care Practices for Maintaining a Healthy Lifestyle for Long-Term Success

Maintaining physical and mental health is essential for female Airbnb hosts. Incorporating exercise, healthy eating, quality sleep, and relaxation into daily routines can help manage stress. Setting clear guest boundaries also helps manage the workload more effectively.

By prioritising these self-care practices, you’ll stay healthier and better equipped to handle the demands of being a successful Airbnb host.

Achieving Harmony as a Female Airbnb Host

Balancing work, life, and hosting duties as a female Airbnb manager can be challenging, but it’s entirely possible with the right strategies. By focusing on time management, delegating tasks, and practicing self-care, female hosts can improve their productivity and overall well-being.

For more insights on maximising your hosting potential, check out Smarthost’s guide for tips on occupancy rates and boosting your property’s performance.

“Please,” “thank you,” and “sorry” are some of the first words parents teach their children. Politeness is ingrained in most of us as a pattern of behaviour; it’s part of our culture. 

But how often do you reflect on the true meaning behind the word “sorry”? 

Spanish speakers, when apologising, use the phrase “Lo siento,” literally translated “I feel it.” In other words, “I feel your pain.” 

As English speakers, we quite often say sorry without thinking about it, or sadly, sometimes even meaning it. Saying “sorry” has become so automatic that we have stopped pondering its significance; sometimes we don’t feel it!

There are times when we need to say “I’m sorry,” such as when we accidentally bump into someone, when we express sympathy for others, or when we express genuine remorse. There are, however, certain situations where better ways of apologising can not only satisfy the need to say sorry but also leave the other person feeling significantly better.

Replace sorry with thank you!

Effective customer service is the cornerstone of business success. However, even the most well-run organisations may encounter service failures, leading to customer dissatisfaction and potential revenue loss. A study by Accenture estimated that US companies lose an estimated $1.6 trillion due to poor customer service. 

In the face of service failures, the instinctive reaction is often to apologise profusely. However, a surprising study suggests that expressing gratitude instead of apologising can be more effective in restoring customer satisfaction and reducing complaints.

The Gratitude Effect

Research has shown that people tend to be more satisfied and less likely to complain when thanked for their understanding following a service failure. This is likely because expressing gratitude acknowledges the customer’s inconvenience and demonstrates a willingness to take responsibility for the situation.

Example:

In one experiment, participants were asked to complete a task while a researcher intentionally made a mistake. Participants who received a reward below their quality expectations and were told “Thank you for understanding” expressed 15% higher satisfaction than those who received an apology.

Practical Applications

Incorporating gratitude into customer service interactions can be readily applied in various scenarios:

1. Mistakes in orders: Instead of simply apologising for the wrong item being delivered, express gratitude for the customer’s understanding and offer to rectify the situation promptly.
2. Long wait times: If a customer encounters an unexpected delay, thank them for their patience and provide an update on the situation.
3. Technical issues: When technical difficulties arise, thank the customer for bearing with you and assure them that you are working diligently to resolve the issue.

Benefits of Gratitude

Adopting a gratitude-based approach to customer service offers several benefits:

1. Enhanced customer satisfaction: Customers who feel appreciated are more likely to be forgiving of service failures and maintain a positive perception of the brand.
2. Reduced complaints: Expressing gratitude can help deflect customer frustration and minimise the likelihood of formal complaints.
3. Stronger customer relationships: Gratitude fosters a sense of connection and loyalty, leading to stronger customer relationships and repeat business.

Say thank you instead of sorry: The power of gratitude in marketing

Expressing gratitude instead of apologising can trigger the law of reciprocity, where people feel inclined to respond with gratitude in return. This innate human tendency fosters a continuous cycle of goodwill and can help build strong teams and relationships. When someone receives gratitude, they are more likely to recognise and express gratitude to others, creating a chain reaction of appreciation. In business, this can lead to increased customer satisfaction, positive word of mouth, and a more engaging customer experience. 

Therefore, building a culture of gratitude can be a powerful strategy for fostering teamwork and customer loyalty. 

For digital marketers, expressing gratitude can significantly enhance marketing campaigns. Gratitude can be the secret sauce to elevate various aspects of digital marketing, from SEO to social media marketing. For instance, in SEO, expressing gratitude for keywords that drive organic traffic and the constant evolution of search algorithms can set the stage for a robust online presence. Don’t forget that a digital marketing campaign only works if you’ve got a fully optimised conversion-led site; check out our Shopify and Ecommerce Solutions. Your customers will thank you!!

In social media marketing, expressing thanks for likes, shares, and comments not only fosters engagement but also humanises the brand, leading to increased customer loyalty and satisfaction. Additionally, showing gratitude in digital marketing can make clients feel appreciated, recognised, and special, ultimately boosting referral marketing strategies.

• Highlighting customer achievements on websites or social media to show appreciation is an effective way to leverage gratitude in marketing.
• Gratitude can boost the overall customer experience and engagement in digital marketing campaigns.
• Integrating gratitude into digital marketing strategies can help businesses build stronger relationships with their customers and enhance their overall brand image.
• Gratitude can foster a continuous cycle of goodwill and help increase customer retention rates.

In Summary

1. Saying “thank you” instead of “sorry” can be beneficial in marketing for several reasons: Increased customer satisfaction: Appreciation (saying “thank you”) can lead to higher customer satisfaction, positive word of mouth, and repatronage intentions, as it increases customers’ self-esteem.
2. Focus on consumers’ contributions: Shifting the focus from emphasising service providers’ faults and accountability (apology) to spotlighting consumers’ merits and contributions (appreciation) can increase consumers’ self-esteem and, in turn, post-recovery satisfaction.
3. Positive perception: People typically evaluate others who approve of their virtues more favourably, and expressing gratitude can improve the well-being of both the giver and the receiver.
4. Building relationships: Saying “thank you” can help build positive relationships with customers, as it demonstrates genuine appreciation for their support and engagement with your brand or service.
5. Boosting brand image: By acknowledging customers’ contributions and expressing gratitude, businesses can enhance their brand image and create a more positive customer experience.

Saying “thank you” instead of “sorry” in marketing can lead to increased customer satisfaction, better relationships, and a more positive brand image. By focusing on appreciating customers’ contributions and expressing gratitude, marketers can create a more engaging and rewarding experience for their customers.

The European Artificial Intelligence Act (AI Act) was officially enacted On 1st August 2024, carving a pivotal moment into the history books of AI regulations.

We still have a way to go before the Act comes into full effect from 2 August 2026, but some provisions are already being brought into place at earlier dates; For example, prohibitions on unacceptable risk AI systems will apply from 2 February 2025.

With these changes rolling out over the coming months, it’s important to understand what’s happening when, who must comply with the AI Act, and the key requirements organisations may need to address to ensure compliance. In this article, a team of experts specialising in AI compliance and DPO as a service have brought together the highlight points around compliance with the new Act.

Who needs to comply with the EU AI Act?

Similar to the General Data Protection Regulation (GDPR), the AI Act has extra-territorial reach. This makes it a significant law with global implications that can apply to any organisation marketing, deploying or using an AI system in the EU, even if the system is developed or operated outside the EU.

This approach aims to ensure consistent standards across the EU, while also ensuring the fundamental rights of EU residents are respected, regardless of international boundaries.

What are the key obligations?

Obligations for organisations are determined by two main factors: The risk level of the AI system and the organisation’s role in the supply chain.

Concerning risk levels, the AI Act categorises AI systems based on their potential risk, dividing them into three main levels. As a brief overview, these levels are:

• Prohibited systems, which pose unacceptable risks to health, safety, or human rights. These are banned entirely.

• High-risk systems, which can significantly impact people’s safety, wellbeing, or rights, are permitted, but must adhere to strict regulatory requirements. These systems often relate to sectors like medical devices, employment, and law enforcement.

• Low-risk systems have minimal danger and fewer compliance obligations, offering more flexibility for businesses.

You can read more around risk categorisation in Annex 1 of the AI Act.

Defining your organisation’s role

Under the AI Act, organisations fall into one of six distinct roles, each with its own set of obligations.

Provider

An individual or organisation that designs and develops an AI system and makes it available for use in the EU. Providers are responsible for ensuring the system meets the necessary requirements of the AI Act.

Deployer

Individuals or organisations that use an AI system developed by a Provider. The responsibilities of Deployers under the AI Act are minimal if the AI system is used without any changes.

However, if a Deployer modifies the system significantly or uses it under their own name or trademark, they then take on the Provider’s responsibilities, meaning they must ensure the AI system meets the relevant regulations and standards, just as the original Provider would.

Distributor

An individual or organisation in the supply chain (other than a Provider or Importer) who makes an AI system available on the EU Market.

Importer

Any natural or legal individuals based in the EU who bring an AI system into the EU market that carries the name or trademark of a company or individual from outside the EU.

Product Manufacturer

Individuals or organisations that introduce or put into service an AI system on the EU market as an integral part of another product and brands it with their own name or trademark.

Authorised Representative

An individual or organisation based in the EU who has been formally appointed by a Provider located outside the EU. The Representative takes on the responsibility of managing and fulfilling the regulatory obligations and documentation required by the AI Act on behalf of the Provider.

Providers and Deployers

The obligations of the AI Act mostly apply to those in the Provider role. This is good news for the majority of organisations, who would be considered Deployers. For example, a company using ChatGPT to support internal processes typically falls under the Deployer category, meaning their primary responsibility is to ensure they use the AI system in compliance with existing guidelines and data protection obligations, rather than dealing with the greater obligations imposed on Providers.

That said, Deployers still have some responsibilities, and organisations will need to assess whether any customisation or modification of an AI system might shift their role into the territory of a Provider.

There are some requirements that must be met by both Providers and Deployers of AI systems:

AI literacy: All staff and agents using AI systems must have the appropriate level of AI literacy. This requirement is dependent on their roles and the associated risks, similar to the requirement for mandatory data protection training under the GDPR.

Transparency: Any AI system interacting with individuals (termed a ‘natural person’) must meet transparency obligations, such as clearly marking content that is generated or manipulated by AI.

Registration: The AI system must be registered in the EU’s database. The process is similar to data protection registration with a supervisory authority.

Obligations For Providers

Providers are responsible for designing, developing, and bringing an AI system to market. They control the creation and operation of these systems, so they have a key role in ensuring their system meets the required standards for safety, effectiveness, and ethical considerations.

Transparency and accountability are core principles of the AI Act. Providers must ensure their AI systems are easy to understand, and must clearly communicate the system’s functionalities, limitations, and potential risks. This helps users know exactly what to expect and how to use the AI system safely and effectively.

These are essential compliance obligations for Providers (with some also impacting Deployers):

Establish a risk management system: Implement a process to regularly review the AI system, identifying, evaluating and mitigating any risks

Implement effective data governance: Develop clear procedures for managing training data, including ensuring diversity and establishing protocols for data handling and protection

Prepare technical documentation: Create detailed and accessible documentation about the AI system’s design, functionality, and performance to facilitate user understanding before it reaches the market

Maintain event logs: Set up automatic logging systems to track the AI system’s operations and any issues that may arise

Create usage documentation for Deployers: Provide Deployers with clear guides on how to use the AI system (Deployers must also maintain documentation relevant to their use of the system, should it differ)

Establish human oversight: Design the AI system to allow for human intervention and monitoring (Deployers must also ensure that the AI systems they use are designed to allow human intervention)

Ensure accuracy and robustness: Confirm that the AI system is reliable and resilient in its operations, and suitable for its intended purpose

Implement cybersecurity measures: integrate strong cybersecurity practices to protect the AI system from potential threats

Maintain a quality management system: Establish a quality management system to oversee the ongoing development of the AI system

Address issues and conformity: Quickly address any issues with the AI system and withdraw any systems that do not meet compliance standards (Deployers must also ensure AI systems comply with established standards and address any problems promptly)

Complete documentation and assessments: Ensure all required documentation and conformity assessments are accurately completed, and retain for at least 10 years

Appoint a Representative: If needed, appoint an individual or entity to support compliance obligations and act as the point of contact between the Provider and regulatory authorities, particularly relevant when the Provider is based outside the regulatory jurisdiction

Cooperate with supervisory authorities: Be ready to liaise with regulatory bodies, providing requested information and assisting with inspections or audits to demonstrate compliance

Impose responsibilities on importers and distributors: Ensure all parties in the AI supply chain are aware of and adhere to their compliance standards, including completion of conformity assessments

Summary

With the AI Act, we are seeing the first global standards being set for the responsible development and deployment of artificial intelligence systems.

As with many new regulations, concerns and debates have sparked among various stakeholders, including industry associations, tech companies, and legal professionals. Their concerns echo the initial criticisms that surrounded the introduction of the General Data Protection Regulation (GDPR). Namely, the potential difficulties in interpreting and implementing the Act’s provisions.

Despite its complexity, the AI Act, much like the GDPR, has a structured approach that makes implementation more manageable. There are clear definitions for the six roles in the AI supply chain, and each role comes with specific compliance obligations. With the AI Act coming into full effect in August 2026, it is essential for organisations to familiarise themselves with the different roles, the various compliance obligations and how and when they will apply.

Understanding your business’s relationship with the environment is becoming increasingly important, especially in the face of rising environmental challenges.The question is no longer if you should care about nature, but how you measure that care. This is where your nature score comes into play. It’s not just a measure of how green your practices are, though; it’s a reflection of your company’s broader impact on ecosystems, resources, and even your supply chain’s sustainability.

Gone are the days when having a recycling bin or using energy-efficient light bulbs was enough. Now, businesses are expected to think bigger—about biodiversity, nature-positive strategies, and long-term environmental goals. So, how does your business measure up? More importantly, how can you improve your nature score to ensure you’re doing more than just ticking the sustainability box?

What Exactly Is a Nature Score?

As the name might suggest, a nature score measures your business’s impact on the natural world around you. It considers things like how much waste you produce, how efficiently you use energy, and how you contribute to the preservation of biodiversity. Beyond looking at your direct impact, your nature score also takes into account how your value chain operates. This means looking at your suppliers and how sustainable their practices are, as their actions ultimately affect your score too.

Essentially, it’s a means of assessing how “nature-positive” your company is. For example, if your business engages in unsustainable practices, such as using non-recyclable materials or failing to manage waste properly, this will drag your score down. On the other hand, if you take steps to enhance biodiversity, reduce carbon emissions, and adopt eco-friendly materials, your score will reflect those positive actions.

Why Should I Care About My Nature Score?

It might seem like another corporate buzzword, but your nature score has real-world implications for your business.

1. Consumer Demand: British consumers increasingly want to spend their money with companies that care about the planet. A good nature score signals that your business is serious about sustainability, which can help you build trust and loyalty with your customers.

2. Regulatory Compliance: The UK government isn’t resting on its laurels when it comes to environmental laws. Stricter regulations are being rolled out, meaning businesses need to stay compliant or risk fines. Having a good nature score helps you keep up with regulations like the Environment Act 2021.

3. Managing Risk: As businesses become more global and interdependent, nature-related risks can disrupt entire operations. A low nature score highlights areas where your business could be at risk—whether from resource shortages or negative impacts on biodiversity.

4. Attracting Investors: Nowadays, investors are looking beyond financial performance. They’re keen on businesses that demonstrate strong environmental, social, and governance (ESG) principles. A high nature score tells potential investors that you’re forward-thinking and sustainable.

5. Cost Efficiency: Enhancing your nature score can help cut costs. Sustainable practices often go hand-in-hand with more efficient use of resources, which translates into savings on everything from energy to materials.

How Is A Nature Score Assessed?

Your nature score is determined by looking at several factors across your business operations:

1. Carbon Emissions: This includes the greenhouse gases your business emits directly and indirectly, from energy consumption to logistics. Companies that rely on renewable energy sources or reduce travel-related emissions tend to score higher.

2. Biodiversity Efforts: How does your business contribute to the preservation of nature? Whether it’s maintaining green spaces or supporting biodiversity projects, actions that help nature thrive will reflect well on your score.

3. Resource Use: Efficient use of resources, such as water and raw materials, is key. Businesses that minimise waste, recycle materials, or source from sustainable suppliers will see a boost in their score.

4. Waste Management: A strong waste management strategy, which includes reducing, reusing, and recycling, significantly improves your nature score. Circular economy practices, where materials are kept in use for as long as possible, are especially effective.

5. Governance and Culture: Does your business have a clear strategy around environmental governance? A good nature score often requires that sustainability be woven into your company’s culture—from top-level strategy down to day-to-day operations.

How Can I Improve My Nature Score?

Improving your nature score doesn’t have to be overwhelming. Here are some steps you can take to boost your score and minimise your impact on the environment:

1. Cut Carbon Emissions: Start by auditing your current carbon footprint. Can you switch to renewable energy, like wind or solar? Even small changes, such as reducing unnecessary travel or switching to energy-efficient appliances, can have a big impact.

2. Support Biodiversity: Consider participating in biodiversity initiatives. Whether it’s planting trees, supporting local wildlife, or creating green spaces around your office, these actions help offset any negative impacts your business might have on the environment.

3. Sustainable Sourcing: Review your supply chain. Are you sourcing raw materials from sustainable providers? Sustainable sourcing not only improves your own nature score but also encourages your suppliers to improve theirs.

4. Adopt a Circular Economy Model: Could your products be designed to be reused, recycled, or refurbished? Moving toward a circular economy model can drastically reduce waste and improve your environmental impact.

5. Engage Your Employees: A business’s sustainability efforts are only as strong as the people behind them. Make sure your team is on board with your goals. Offering training on environmental practices or engaging employees in eco-friendly initiatives can make a big difference.

Tools and Assessments to Help Your Business

If you’re unsure where to begin, there are tools available to help you assess and improve your nature score. For example, NatureMetrics offers a Nature Maturity Assessment, which evaluates your business across six key themes, including strategy, governance, and operational impact. It helps you identify gaps in your nature performance and offers actionable steps to improve.

This assessment can provide a detailed overview of how well your business is doing in terms of biodiversity, waste management, and sustainability practices. It’s an excellent starting point if you’re looking to take meaningful action but aren’t sure where to begin.

So, what’s your next step? Whether it’s tweaking your energy use, managing waste more efficiently, or investing in biodiversity, every action counts toward building a better world—and a better business.